FAQ
The products listed are provided by our members. Therefore, the types of products offered revolve around the rubber and elastomers industry.
To become a member of La Vallée des Élastomères and gain access to vendor information, you must complete the registration form available here.
Membership in La Vallée des Élastomères provides access to a network of resources, partners, and industry experts. Becoming a member allows you to collaborate with key players in the industry and gives you full access to our portal. To learn more about the benefits of becoming a member of La Vallée des Élastomères, click here.
To contact a vendor, you can use the dedicated button or the information provided on the vendor’s profile. If you do not have access to these features, it means you are not yet a member of La Vallée des Élastomères. To become one, click here.
To pay for your order, you must arrange a payment agreement directly with the vendor. La Vallée des Élastomères is not responsible for the transactional process.
There are no fees associated with selling or purchasing products. These costs are included in the subscription fee.
La Vallée des Élastomères is not responsible for transactional issues between its members. If you encounter a problem with your order, you must contact the vendor through their company profile.
La Vallée des Élastomères is not responsible for delivery services. This part of the transaction is at the discretion of the vendor and the buyer.
To become a vendor on the platform, you must be a member of La Vallée des Élastomères. To access the registration form, click here.
Each sale on the platform is final. If you have comments following the purchase of a product, you may contact the vendor through their profile.
If there is a problem with a vendor or a product, you can contact them using the information available on their profile. If the problem persists, you can reach out to us through the contact page on our website.
For any other questions, feel free to write to us at information@elastomeres.ca.